Orders are usually shipped within 24 hours by UPS, Purolator or Canada Posts depending on your selection, from La Voliere located in Ste Julienne, Quebec, Canada.

We accept payments with Visa, Master card, American express, Paypal, Acces D (Desjardins), Telnat(National Bank), interac email, or credit card over the phone.

Please note that international orders are subject to customs regulations, inspections and taxes of the destination country. These inspections may require supplementary delays or fees upon which La Voliere has no control.

Do not hesitate to contact us before ordering as we can not offer the possibily to exchange and item for which you would have made a mistake of size, model ,color or other. This measure is taken to prevent the propagation of viral, bacterial and fungy infections that may result from the exposure of bird contact with an item. All sales must therefore be considered as FINAL. However, if a problem was to arise with an item, contact us immediately and we will attempt to provide satisfaction as soon as possible.

Rebates or free shipping is possible for orders with over 50$ of products with the truck logo.

Specials, mega deals and other products without the truck logo, are excluded in the calculation of the 50$ (before taxes and shipping) minimum order sub total requirement. Shipping fees are automatically adjusted with the rebate on the checkout shipping page.

Please do not hesitate to contact us with any questions regarding our store and we will be happy to answer you.